Lunaria Booking

Your Campground's AI-Powered Front Desk

24/7 AI guest support. Instant bookings. Enhancing campground staff productivity.

Lunaria AI works around the clock—answering questions, booking sites, and helping guests—whether you use our reservation system or your existing PMS.

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Sound familiar?

Missed Calls = Missed Revenue

Your phone rings at 9pm. A family wants to book a week-long stay. But you're closed. By morning, they've booked somewhere else.

Repetitive Questions

"Do you allow dogs?" "What time is check-in?" "Do you have 50-amp hookups?" You've answered these 1,000 times.

Peak Season Overwhelm

Summer weekends mean nonstop calls, walk-ups, and chaos at the front desk. Your staff is stretched thin.

Meet Your AI Assistant Solution

Lunaria AI is a smart assistant built specifically for campgrounds and RV parks. It knows your property inside and out—site types, amenities, policies, local attractions—and can help guests instantly, any time of day. Fill out a simple English document about your park to help give context about your campground that the AI can relay to your guests.

AI Chat Assistant — Answers guest questions instantly on your website. Trained on YOUR campground's specific details—no generic responses. Guests can interact with the Chat assistant by typing OR speaking.

AI Voice Agent — Handles phone calls 24/7. Takes reservations, answers questions, and sounds natural—not like a robot.

PMS Integration — Connects to your existing reservation system (or use ours). Real-time availability, instant booking confirmation.

Simple Setup. Immediate Impact.

1 We Learn Your Property — Share your campground details—sites, amenities, policies, FAQs—with a simple word document. We train the AI on everything that makes your park unique.

2 Connect Your Systems — Link Lunaria AI to your website and reservation system—or use Lunaria's built-in PMS.

3 Go Live — Your AI assistant starts helping guests immediately. Monitor conversations, track bookings, and watch your missed-call rate drop.

4 Keep Improving — The AI learns from interactions. You can update information anytime. We help you optimize for better results.

Choose What Works for You

Lunaria AI Assistant

For campgrounds with an existing PMS

  • AI Chat for your website
  • AI Voice agent for phone calls
  • Integrates with your current reservation system
  • Trained on your property details
  • 24/7 guest support

Best for: Parks already using other PMS platforms who want to add AI guest services.

Get Started →

Lunaria AI + PMS

Complete all-in-one solution

Everything in AI Assistant, plus:

  • Full reservation management system
  • Interactive site maps
  • Online booking engine
  • Payment processing
  • Guest management
  • Reporting & analytics
  • AI-powered manager tools

Best for: New campgrounds, parks ready to switch systems, or those wanting a unified AI-native platform.

Get Started →

What Our AI Assistant Can Do For You

For Your Guests

  • Instant answers to common questions
  • Real-time availability checking
  • Site recommendations based on preferences
  • Booking assistance and confirmation
  • Local area information and recommendations
  • Multi-language support
  • After-hours emergency escalation

For Your Team

  • AI Manager assistant for finding availability, changing reservations, creating reports and more!
  • Conversation dashboard and history
  • Easy knowledge base updates
  • Escalation to human staff when needed
  • Performance analytics
  • Customizable responses and personality
  • Integration with existing workflows

PMS Features (if using complete solution)

  • Drag-and-drop reservation calendar
  • Interactive, bookable site maps
  • Dynamic pricing tools
  • Automated guest communications
  • Payment processing
  • Reporting and analytics
  • Channel manager (OTA connections)
  • Mobile-friendly management

Why Lunaria?

Built for Campgrounds by avid campers. Powered by AI.

🎯 Campground-Specific

Not a generic hotel chatbot. Lunaria understands RV hookups, tent sites, seasonal rates, pet policies, and everything unique to outdoor hospitality.

🔌 Works With Your Stack

Keep your current PMS. Lunaria AI plugs in without forcing you to change systems.

🧠 Actually Smart

Powered by advanced AI that understands context, handles complex questions, and learns your property's nuances.

🏕️ Built by people that know camping

After traveling full-time in an RV for over 2 years we have stayed at hundreds of campgrounds and we know what your PMS needs.

See Lunaria AI in Action

🌙 The Late-Night Booking

11:47 PM — A guest calls asking about a lakeside site for this weekend.

Without Lunaria: Voicemail. They book elsewhere.

With Lunaria: AI answers, checks availability, completes the booking. You wake up to revenue.

📞 The Peak Season Rush

Saturday morning — Phones ringing, walk-ups arriving, staff overwhelmed.

Without Lunaria: Long hold times. Frustrated guests. Missed opportunities.

With Lunaria: AI handles routine calls and chats. Staff focuses on guests who need human attention.

❓ The Repeat Question

"Do you have pull-through sites for a 42-foot fifth wheel?"

Without Lunaria: Staff answers this 20 times a day.

With Lunaria: AI instantly provides site options with dimensions, photos, and booking links.

Ready to Put AI to Work for Your Campground?

See how Lunaria can help you book more guests, answer questions faster, and take back your time.

Schedule a Demo Contact Us
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